The culture change within Impact Wrestling and how people are viewing the company more positively:
"Absolutely. I've been here for maybe not quite 2 years. I've noticed it in my tenure here. And, watching old clips of Impact until now, I definitely agree with Gail (Kim). The response we're getting at live events and also from the critics online and also from those watching on Twitch and Pursuit has become substantially more positive. I think there is a chicken and an egg like circumstance as far as which came first - The positivity in the locker room or the positive response from the fans. It all effects everything. The positivity of the locker room, the positivity and the energy of the office. And, across the board, everything is rising which is a very cool thing to be a part of."
On using the term "Smart Mark" to anger the crowd:
"Yeah! (laughs) Between you and me and everyone listening, I'm also a smart mark! It is an interesting time because.... Between 5 and 20 years ago, the word "mark" wasn't really being used. To use that term to those who are that or maybe don't consider themselves that because of the negativity associated with that is fun! Wrestling is about finding things and calling them out, basing what we're doing on truth. And, when you have a truth, perverting it in a way to suit your agenda. (laughs) Throwing the term "smart mark" out there is taking something that is truth but swerving it into something that maybe it is not exactly. But, hopefully it makes people feel the way I want them to feel. (laughs)"